Enjoy 25% off with Growth Management & Machine Learning PRO! If you join one of the 2 cohorts in 2021, Learn more.

Enjoy 25% off with Growth Management & Machine Learning PRO! If you join one of the 2 cohorts in 2021, Learn more.

Enjoy 25% off with Growth Management & Machine Learning PRO! If you join one of the 2 cohorts in 2021, Learn more.

General Terms and Conditions

Subject and Scope

Services and Rights

Registration

Subscription

Subscription Services

1- Knowledge Officer Plus:

Terms of Use:

Knowledge Officer Plus is a subscription service that provides an online platform to enable you to view information online and through other connected devices about courses, checkpoints, and other education programs and events offered by Knowledge Officer (collectively, “Curriculum”). This Curriculum may be made available for free or for a fee, in Knowledge Officer’s sole discretion.

“Plus Content” means Knowledge Officer’s multimedia content of all prior and current Curriculum and live-stream transmissions of future Curriculum. The information obtained from or through Knowledge Officer Plus is for information purposes only, and you are solely responsible for confirming the accuracy and appropriateness of such information. Any content or data from the Knowledge Officer Plus Curriculum is not to be re-used without permission nor sold for personal or commercial gains.

As a Knowledge Officer Plus subscriber, you commit to completing all your learning objectives online, submitting all your checkpoints in due time, and engaging in communications with your assigned learning specialist. You understand that you will not be able to progress in your online learning Curriculum unless you successfully pass the required checkpoints. You can expect to finish the program, all checkpoints included, within a minimum of three (3) months. However, the actual time needed to finish will depend on your pace and the amount of time you allocate for learning daily.

Checkpoints submissions shall be graded and you shall receive prompt feedback from our system or learning specialists. The pass rate for all submitted work is 60% and, in case of not passing, a re-take is required and must be submitted in no less than one-to-three (1-3) days, as deemed appropriate by Knowledge Officer’s assigned learning specialists. All submitted work must be authentic and originated by the learner. All submitted work is subject to plagiarism checks. Appeals of such decisions are reserved to the sole discretion of the assigned Learning Specialists.

Knowledge Officer reserves the right to use the work you complete as part of completing a Curriculum (“Student Work”) for promotional purposes, and you grant Knowledge Officer a non-exclusive license to use your name in combination with your Student Work in any and all media in connection with Knowledge Officer's promotional efforts. Our use will be limited to promoting us. We will include your name and attribute the Student Work to you.

Knowledge Officer will also permit the community of Plus users to engage in discussions and communications with one another and with the Learning Specialists. You will engage in online chat sessions with other Plus members and Learning Specialists. You are responsible for any comments or material you post in a chat room or on a blog, and you assume all liability arising out of a post. We encourage you to maintain collegiality and professionalism in all blog or question exchanges. Knowledge Officer can discontinue your service for derogatory behavior or communication. We discourage the posting of sensitive or personal information in comments or posts and we are not responsible for the use of your personal information that you publicly post by any third party.

Certification:

Knowledge Officer Plus is a subscription service that provides you with 100% self-paced online learning to help you progress towards your career goals. Upon the successful completion of the program, Knowledge Officer commits to providing you with a certificate of program completion. It also commits to responding to any external queries about the validity of your certification.

Payments:

Termination:

2- Knowledge Officer Pro:

Terms of Use:

Knowledge Officer Pro is a subscription service that provides an online platform to enable you to view information online and through other connected devices about classes, courses, workshops, and other education programs and events offered by Knowledge Officer (collectively, “Curriculum”). This Curriculum may be made available for free or for a fee, in Knowledge Officer’s sole discretion.

Together with our members, thought leaders, and seasoned practitioners (collectively “Mentors”), Knowledge Officer offers a robust bootcamp-style learning experience that can be leveraged to help you garner jobs at successful companies.

“Pro Content” means Knowledge Officer’s multimedia content of all prior and current Curriculum and live-stream transmissions of future Curriculum. The information obtained from or through Knowledge Officer Pro is for information purposes only, and you are solely responsible for confirming the accuracy and appropriateness of such information. Any content or data from the Knowledge Officer Pro Curriculum is not to be re-used without permission nor sold for personal or commercial gains.

As a Knowledge Officer Pro subscriber, you commit to attending a series of online sessions, mentor check-ins, and mock interviews with our community of Mentors. Knowledge Officer reserves the right to determine the rescheduling and cancellation policies and their application at our discretion. You should contact us directly for any rescheduling or cancellation questions.

Attendance will be tracked and a threshold of two (2) missed commitments, with no prior re-scheduling, is sufficient to make you ineligible for the job guarantee included in this subscription– a decision that shall be left to the discretion of the Program Administrators. Extenuating circumstances will be reviewed, case by case. Appeals of decisions by the Mentors will go to the Program Administrators for final determination.

As a Knowledge Officer Pro subscriber, you commit to submitting all assignments and projects within their due dates or any agreed-upon extension of no more than two (2) days. We may promote Knowledge Officer using the work you complete as part of completing a Curriculum (“Student Work”), and you grant Knowledge Officer a non-exclusive license to use your name in combination with your Student Work in any and all media in connection with Knowledge Officer's promotional efforts. Our use will be limited to promoting us. We will include your name and attribute the Student Work to you.

Knowledge Officer will also permit the community of Pro users to engage in discussions and communications with one another and with the Mentors. You will engage in online chat sessions with other Pro members and Mentors. You are responsible for any comments or material you post in a chat room or on a blog, and you assume all liability arising out of a post. We encourage you to maintain collegiality and professionalism in all blog or question exchanges. Knowledge Officer can discontinue your service for derogatory behavior or communication. We discourage the posting of sensitive or personal information in comments or posts and we are not responsible for the use of your personal information that you publicly post by any third party.

Certification:

Knowledge Officer Pro is a subscription service that provides you with access to an online learning Curriculum and access to a network of Mentors. Upon the successful completion of the program, Knowledge Officer commits to providing you with a certificate of program completion. It also commits to responding to any external queries about the validity of your certification.

In order to qualify for a certificate of completion, you must meet the following criteria:

Payments:

You agree to pay for all Knowledge Officer Pro products and services at least ten (10) days before your scheduled program begins. If you purchase the subscription within the apps, payment will be made through the in-app purchase functionality as provided by the app store.

If you purchase the subscription via an external web payment method, you agree that we may charge your selected payment method, either directly or through the services of a third-party payment processor, for any such payments.

Your monthly subscription is going to be deducted on the 24th of the month and for every month according to the number of installments offered to you

Termination:

You have the right to cancel before we begin service or within the first week of the effectuation of your Knowledge Officer Pro subscription by filling in this form to receive full reimbursement. Thereafter, the payments made are under Knowledge Officer's purview to reimburse if you are not offered a full-time job within twelve (12) months after the start date of the program.

Job Guarantee:

We are committed to your success, and we will support you fully in the transition into a new career. According to the Knowledge Officer Job Guarantee, subject to the Terms below, we will refund 100% of your paid tuition if you are not offered a Qualifying Position (as defined in the Terms) within 6 months (or before) of receiving a Knowledge Officer certificate of completion. A career transition involves focused, consistent effort. We put in this effort to help you make that transition, and ask for an equal commitment from you. Specifically, you shall satisfy the requirements below in order to be eligible for the Job Guarantee. If these requirements are not satisfied, you may still participate in the program and receive all of the advantages of career support, but you will not be eligible for the tuition refund.

The following terms and conditions (the “Terms”) apply to the Job Guarantee:

Eligibility Requirements

  • You must be 22 years or older.
  • You must hold a Bachelor’s degree from any accredited educational institution in any subject by the date you are approved for completing the Career Track. Most employers still require a Bachelor’s degree in addition to skills and experience you will gain during the Career Track.
  • You must have at least 2 years of professional work experience in an environment related to your chosen track and chosen discipline.
  • You must be proficient in spoken and written English.
  • You must be eligible to legally work in your application region.
  • You must not be already working in a qualifying position. In this case, the JG is satisfied upon you joining our program.

Definitions

A “Qualifying Position” is defined as any role that satisfies part or all of the job responsibility of the pro career program which you enrolled in: e.g. Product Owner for the “Product Management Career Accelerator Pro” or “Marketing Manager” for the “Growth Marketing Career Accelerator Pro”

This subset is an example of a qualifying role and can be expanded upon with a conversation with the job support team.

  1. A salaried employee or waged employee working an average of at least 20 hours a week;
  2. A contractor (20 or more hours per week) or intern for 3 months or longer;
    or A paid contractor or intern that has the potential to be extended or converted to a full-time role
  3. A promotion or a new role within the same organization would count towards a successful transition from program to qualifying position.

Commitment to the Program and Your Own Success

We require that you fully commit to your job search and take our recommendations seriously. As a graduate of the Career Track, we expect you to be an active participant in your own success and put significant effort into your own growth and your job search.

  • You must have completed all the mandatory requirements for graduation, including:
    • You must complete 100% of the core curriculum within 6 months of your cohort start date, not including any freeze, pause, or extension granted to you.
    • You must meet or exceed expectations on all core projects, according to the provided scoring systems.
    • You must meet or exceed expectations on the program progress, according to the provided scoring systems. Minimum progress for the job guarantee qualification is an overall program score of 85% or more.
    • You must have completed and passed all career development tasks that are (a) listed in the curriculum, in the order they appear in the curriculum, and (b) personally assigned to you by the learning team. This includes without limitation taking all mandatory calls and mock interviews.
  • The 6-month guarantee period starts on the day you are approved for completion by the learning team, after having completed the above mandatory requirements (Commitment to program and your own success. During this period:
    • You must be active in your job search and apply for a minimum of 40 Qualifying Positions in the area of your residence per month, in accordance with best practices prescribed by Knowledge Officer’s learning team. Remote work is also acceptable provided that all other criteria are met.
    • You must attend post-graduation calls with Knowledge Officer team at the frequency of once per month.
    • You must provide Knowledge Officer with the most up to date version of your profile as well as work with the Knowledge Officer team to refine and update it.
    • You must provide Knowledge Officer’s Career Services team with a weekly summary of job-related activity in the tool provided by Knowledge officer, including all job applications submitted and networking efforts made. You will also provide Knowledge Officer with further job-related information on request.
    • You must respond to placement related communications from Knowledge Officer within 72 hours.
    • You must always act with reasonable and good faith efforts to obtain a Qualifying Position.

How This Guarantee Applies To You

The following situations that could void this Knowledge Officer Guarantee include, but are not limited to:

  1. You turn down a job offer for a Qualifying Position.
  2. You decide not to conduct a job search for all or part of the 6-month job search period. Breaks in the job search due to exceptional circumstances may be approved by Knowledge Officer
  3. You decide to search for a role that does not meet the Qualifying Position criteria, or is outside of the field/industry of your track.
  4. You accept a role that does not meet the Qualifying Position criteria or is outside of the field/industry before the 6-month guarantee period is over.
  5. You do not put sufficient and consistent effort into your job search, as outlined above.
  6. You do not communicate with Knowledge Officer’s Career Services consistently throughout your search, including notifying us of any offers you have received.
  7. You do not apply for Qualifying Positions in the area of your residence as required above throughout the 6-month placement period.
  8. You significantly change your job search strategy during the 6-month placement period, including without limitation changing the location Area of search, or industry, unless agreed to in advance by Knowledge Officer
  9. You do not follow through with the interview process for Qualifying Positions in a timely and professional manner, including but not limited to not participating as expected by the employer in the interview process by providing responses to employer communications, showing up on time for interviews, and providing documents or follow up as expected by employers.
  10. You do not apply for jobs that are suitable for your background or experience pertaining to your application choice of qualifying roles or positions as discussed in your calls with Knowledge Officer’s Career Services team. These choices revolve around experience expectations as well as salary expectations.
  11. You no-show for a call without notice with less than 24 hours with a career coach or mock interviewer 2 or more times.

Certification for Reimbursement

If you believe you qualify for a reimbursement, you must provide a written and signed certification that you have met all of the Terms, and have not been offered any Qualifying Positions, within one calendar month after the 6 month placement period.